HOW LONG WILL MY ORDER TAKE?
Our Oonalfie Designer Dog Accessories are handmade in Great Britain especially for you and your dog. This means that delivery can take up to two weeks. That said, most our orders get shipped First Class, within 24-48hrs.
I NEED MY ORDER BY A CERTAIN DATE
Please email us email@example.com directly if you require a product more urgently, and we will endeavour to do our very best to help.
DO YOU DELIVER INTERNATIONALLY?
Yes we do! Please see our delivery page to find up to date shipping fees.
HOW DO I REDEEM A GIFT VOUCHER?
Simply add the voucher's details at the checkout. If you are ordering custom sizing, please email firstname.lastname@example.org the size requirements and we will advise you of which collar to order through the website.
ARE YOUR PRODUCTS WASHABLE?
Oonalfie collars and leads are hand wash only. Use warm water and a mild detergent. Leave to air dry. A soft brush can be useful for cleaning the clasps and other brass fittings.
Oona eiderdowns and pillows are machine washable at 30c. Please do not tumble dry.
Dog Bowls and human mugs - 24ct gold rimmed stoneware is hand wash only.
Oonalfie Settle Mats - Come with their own brush and cleaning instructions. Sponge wash the waterproof back of the mat, with a mild detergent. Once the mat is dry, use the brush provided to brush off hair and silt.
HOW DO I MEASURE MY DOG FOR THE RIGHT SIZE COLLAR?
Click here to follow our quick and simple instructions.