What items can be returned?

Any standard size collars, provided that the product is returned complete, in perfect condition, unused, unwashed and with its original packaging, may be returned.

Please note that customised collars cannot be returned.

We are happy to offer a refund for the cost of the product only.  Shipping costs will not be refunded. You have a total of 14 days to request to return and item.

Our returns policy does not affect your legal right to cancel or your legal rights in relation to faulty or misdescribed products.